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THE FIRSTLANTIC WAY

We make a profound difference in people’s lives. And the FirstLantic Way ™ describes the values, behaviors, principles, and practices that are the foundation of our unique culture. It explains how we relate to each other, our patients, their families, and even our vendors. It’s who we are, and it’s what drives our extraordinary success.

“Bring it” every day.
We’re a family.
Make every interaction count.
Do the right thing.
Care like it’s your own grandmother.
Find a way to make it happen.
Details matter.
Sign your work with pride.
Peace of mind is everything.
Be responsive.
Honor commitments.
Check the ego at the door.
Set and ask for expectations.
There are no problems, only opportunities.
Embrace change.
Practice blameless problem solving.
Everyone matters.
Be performance-driven.
Be quick to ask and slow to judge.
Celebrate success.
Let’s have fun.